Publications | Citizen Science Research at Syracuse

Razin, E. (Ed.). (2018). How driverless cars could disrupt the real estate industry. Forbes. https://www.forbes.com/sites/elyrazin/2018/03/11/how-driverless-cars-could-disrupt-the-real-estate-industry/#1595cb8613c1

Kruse, K. (2018). 7 things I learned from building an AI chatbot for leadership development. Forbes. https://www.forbes.com/sites/kevinkruse/2018/10/15/ai-chatbot-leadership-development-training-hr/#206492515ff0

Mandryk, R., Hancock, M., Perry, M., Cox, A., Toxtli, C., Monroy-Hernández, A., & Cranshaw, J. (2018). Understanding Chatbot-mediated Task Management. the 2018 CHI ConferenceProceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI ’18, 1-6. https://doi.org/10.1145/317357410.1145/3173574.3173632

Anagnoste, S. (2018). The operating system for the digital enterprise. Proceedings of the International Conference on Business Excellence, 12(1), 54-69. https://doi.org/10.2478/picbe-2018-0007

Choudhury, P., Starr, E., & Agarwal, R. (2018). Experimental evidence on productivity complementarities (No. 18-065). Harvard Business School Working Paper. https://www.hbs.edu/faculty/Pages/item.aspx?num=53855

Araujo, T. (2018). The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions. Computers in Human Behavior, 85, 183-189. https://doi.org/10.1016/j.chb.2018.03.051

Crone, T., & Zargar, M. S. (2018). How the anthropormorphization of virtual assistants influences user’s trust. Academy of Management Proceedings, 2018(1), 16328. https://doi.org/10.5465/AMBPP.2018.16328abstract

Sharp, H., de Souza, C. R. B., Graziotin, D., Levy, M., Socha, D., Paikari, E., & van der Hoek, A. (2018). A framework for understanding chatbots and their future. the 11th International WorkshopProceedings of the 11th International Workshop on Cooperative and Human Aspects of Software Engineering - CHASE ’18, 13-16. https://doi.org/10.1145/3195836.3195859

Bui, T., Stoeckli, E., Uebernickel, F., & Brenner, W. (2018). Towards an understanding of how chatbots create value. Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2018.255