Jackson, Corey Brian, et al. “Shifting Forms of Engagement: Volunteer Learning in Online Citizen Science”. Proceedings of the ACM on Human-Computer Interaction, no. CSCW, 2020, p. 36, doi:10.1145/3392841.
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Abstract

<p>Open collaboration platforms involve people in many tasks, from editing articles to analyzing datasets. To facilitate mastery of these practices, communities offer a number of learning resources, ranging from project-defined FAQs to individually-oriented search tools and communal discussion boards. However, it is not clear which project resources best support participant learning, overall and at different stages of engagement with the project.

Year of Publication
2020
Journal
Proceedings of the ACM on Human-Computer Interaction
Issue
CSCW
Number of Pages
36
DOI
10.1145/3392841