Kwaśnik, B. H., Crowston, K., Nilan, M., & Roussinov, D. (2001). Identifying document genre to improve web search effectiveness. The Bulletin of the American Society for Information Science and Technology, 27, Article 2. https://doi.org/10.1002/bult.194
Crowston, K., & Williams, M. (2000). Reproduced and emergent genres of communication on the World-Wide Web. Information Society, 16, Article 3. https://doi.org/10.1080/01972240050133652
Crowston, K. (2000). Process as theory in information systems research. In Proceedings of the IFIP TC8 WG8. 2 International Working Conference on the Social and Organizational Perspective on Research and Practice in Information Technology (pp. 149-164). Kluwer Academic Publishers. https://doi.org/10.1007/978-0-387-35505-4_10
Crowston, K. (2000). Cutting out the middleman: The disintermediating potential of the Web in real estate in the US and New Zealand.
Katzy, B., & Crowston, K. (2000). A process theory of competency rallying in engineering projects. CeTIM.
Sawyer, S., Crowston, K., Allbritton, M., & Wigand, R. (2000). How do information and communication technologies reshape work? Evidence from the residential real estate industry. In Proceedings of International Conference on Information Systems (ICIS).
Crowston, K. (2000). The on-line Ph.D. as computer-supported cooperative work. Decision Line, 31(4), 10-11.
Crowston, K., & Williams, M. (1999). The effects of linking on genres of web documents. In Proceedings of the 32nd Hawai’i International Conference on Systems Science (HICSS). https://doi.org/10.1109/HICSS.1999.772648
Sawyer, S., Crowston, K., & Wigand, R. (1999). ICT in the real estate industry: Agents and social capital. In Proceedings of the Advances In Social Informatics And Information Systems Track, Americas Conference on Information Systems.
Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., Quimby, J., Osborn, C., Bernstein, A., Herman, G., Klein, M., & O’Donnell, E. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), Article 3. https://doi.org/10.1287/mnsc.45.3.425