@inproceedings{7625,
  author = {Dzmitry Katsiuba and Mateusz Dolata and Kevin Crowston and Gerhard Schwabe},
  title = {Adopt, adapt, evolve: AI integration in customer feedback management. [Teaching case]},
  year = {2025},
  journal = {Internation Conference on Information Systems (ICIS)},
  month = {dec},
  address = {Nashville, TN},
  note = {14—17 December},
}